Nicole-ism # 42: If you’re using a (software) tool to avoid a conversation, you’re probably doing it wrong.

I get a lot of questions in my line of work about tools to automate workflows and processes. I’m asked what I think of a particular tool, which one I like best, which one a company or department should purchase, how to best set the tool up, and so on. I’m asked about tools forContinue reading “Nicole-ism # 42: If you’re using a (software) tool to avoid a conversation, you’re probably doing it wrong.”

Upcoming Events – Fall 2025

I’m going to be busy this fall! I hope you’ll consider joining me at one (or more!) of my many upcoming workshops, training sessions, and meetups. For more information or to register for these events, click here:

The Art of Constructive Dissent

“The value of opinion minorities lies in their ability to guard the group against complacency, to challenge conventional wisdom, and to keep the group sharp and on its toes. In that way, dissenting minorities can change norms or behavioral conventions that have lost their utility” We are under tremendous pressure to “self silence” these days.Continue reading “The Art of Constructive Dissent”